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Fri 08 August 2008
UK & Ireland > Service and Support > FAQs
RMA Request
In the unlikely event that you need to return an IGEL Thin Client during the initial warranty period.

Fill in the following form »
Product Registration
Every IGEL thin client has a 2-year warranty as standard, but you can continue to protect your thin client investment with an IGEL extended warranty.

Complete application form »
Technical Support
If you have a technical support question, please register it here.

Technical query »
When or in which cases do I get support directly from IGEL Technology Support?

General Questions
Answer

If a test setting is available you can contact our support directly. Otherwise first contact your dealer or distributor.

IMPORTANT

If you have bought a used IGEL Thin Client (outside the warranty period) via an Internet auction or similar, IGEL Technology cannot guarantee any first and second level support. In such cases you should directly contact the seller of the device. For warranty reasons IGEL Technology will also not provide any instructions or support for the technical manipulation of the products above and beyond the defined product properties.

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