Thin Clients - IGEL Technology

Fri 29 August 2008

UK & Ireland > Service and Support > Technical Support

RMA Request

In the unlikely event that you need to return an IGEL Thin Client during the initial warranty period.

Fill in the following form »

Product Registration

Every IGEL thin client has a 2-year warranty as standard, but you can continue to protect your thin client investment with an IGEL extended warranty.

Complete application form »

Technical Support

If you have a technical support question, please register it here.

Technical query »

Technical Support

	NOTE: If you are an existing customer you should initially contact your IGEL Authorized Reseller who will be happy to answer any questions you may have and is fully trained to deal with many issues. If you are currently testing an IGEL product or if you are unable to get help from your Reseller please complete the form below and we will respond as quickly as possible. In order to help IGEL thin client support team to help you please provide us with as much information as you can. Please look at our conditions note, reference the Support and Service Information.

Your contact information

Title:*

Last Name:*	First name:*

Company:*	Street / No.:*

Post/zip code:*	City:*

Country:

Tel No.:*	Fax:

E-mail address:*

Product specifications

IGEL Model:*

Firmware version:	Serial number:*

Remote Management:

Supplier:*

CAUTION: When an IGEL Thin Client is locked by password and we need to reset it, the device will be reset to factory defaults and updated to latest firmware version!

Network configuration

Connection type:

Network configuration

Network interface:

Server / environment

Server:

Service-Pack:

Server add-on:

Others:	Feature release:

Application used:

Problem description

Short description:*

Specific description:

		* Required Field