home
Fri August 08 2008
RMA Requests

In the unlikely event that you need to return an IGEL Thin Client during the initial warranty period.


Fill in the following form »

Warranty Registration
Every IGEL thin client has a 2-year warranty as standard, but you can continue to protect your thin client investment with an IGEL extended warranty.

Application form »
IGEL News
Keeping you up-to-date

Don't miss IGEL's latest news, product promotions, updates, and other valuable thin client information.

Sign up today »
How do I reset my Thin Client back to factory defaults?

Bootmenu / Factory Default
Answer

For a Linux based Thin Client press „Esc“ several times during boot stage, this should be done just after pressing the power switch. You will then enter a boot menu where you select “Reset to Factory Default“ and follow the instructions.

For a Windows CE 5 Thin Client, press „2“ several times on starting the Thin Client. You will then enter a boot menu where you select “Reset to Factory Default“ and follow the instructions. The password here is: 112233. This password cannot be changed. This function is not available in versions prior to Firmware 5.00.120. You can also reset the terminal via the user interface. If you are in the Connection Manager press F2, this will launch the Terminal Properties, click on the ‘General’ tab and select ‘Reset to Factory Default’.

The IGEL CE4 Thin Clients can ONLY reset the user interface. If you are in the Connection Manager press F2, this will launch the Terminal Properties, click on the ‘General’ tab and select ‘Reset to Factory Default’. If, for example, you have forgotten the password you set, the device has to be sent in for repair.

« Back
© 2008 Copyright IGEL Technology - Privacy Notice - Terms and Conditions - Site Map