Thin Clients - IGEL Technology

Fri 25 July 2008

UK & Ireland > Service and Support > FAQs

RMA Request

In the unlikely event that you need to return an IGEL Thin Client during the initial warranty period.

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Product Registration

Every IGEL thin client has a 2-year warranty as standard, but you can continue to protect your thin client investment with an IGEL extended warranty.

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Technical Support

If you have a technical support question, please register it here.

Technical query »

How To create a Powerterm User Session for Windows XPE

Bootmenu / Factory Default

Answer

1. Logon as Administrator and disable IGEL EWF Manager.
2. Start Powerterm and create a Powerterm Session.
3. Save Terminal Setup PTS File to the User Profile Folder.
(C:Documents and Settingsuser).

4. To place a Powerterm Session Icon on the User Desktop click "Save As Icon".

5. Now you can rename the "Icon Description".

6. A Powerterm Windows popup with the Shortcut. Copy the Powerterm Session Shortcut to the User Profile Folder Desktop (C:Documents and SettingsuserDesktop).

7. Right click on Shortcut Properties to change the "Start In" to the Terminal Setup PTS File.

8. Logon as User and Start the Powerterm Session.

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