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Fri 16 May 2008
International English > Service and Support > RMA Request
RMA Request
In the unlikely event that you need to return an IGEL Thin Client during the initial warranty period.

Fill in the following form »
Product Registration
Every IGEL thin client has a 2-year warranty as standard, but you can continue to protect your thin client investment with an IGEL extended warranty.

Complete application form »
Technical Support
If you have a technical support question, please register it here.

Technical query »
RMA (Return Material Authorization)

To return evaluation units please click here ».  
Your contact information
Title: *
Last Name: * First name: *
Company: * Street / No.: *
Post/zip code: * City: *
Country:
Tel No.: * Fax:
E-mail address: *
Your internal processing reference:
Product specifications
IGEL Model: *
Firmware version: Serial number: *
Supplier: *
CAUTION: When an IGEL Thin Client is locked by password and we need to reset it, the device will be reset to factory defaults and updated to latest firmware version!
Update to latest firmware version: *
Network configuration
Connection type:
Network configuration
Network interface:
Server / environment
Server:
Service-Pack:
Server add-on:
Others: Feature release:
Application used:
Problem description
Short description: *
Specific description
on how to reproduce the error:
Use the following input field if you want to return more than one device.
Device - Serial number - Problem description
More devices to return:
* Required Field
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