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Wed 08 October 2008
International English > Service and Support > FAQs
RMA Request
In the unlikely event that you need to return an IGEL Thin Client during the initial warranty period.

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Product Registration
Every IGEL thin client has a 2-year warranty as standard, but you can continue to protect your thin client investment with an IGEL extended warranty.

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Technical Support
If you have a technical support question, please register it here.

Technical query »
Where can I find current Firmware updates for my IGEL Thin Clients?

Firmware Update
Answer

There are several ways to get Firmware updates for the IGEL Thin Clients. On the one hand you can download the updates directly from our web page under the following link:

http://www.igel.de/igel_rubrik/powerslave,id,89,nodeid,89,p,0,_language,en.html

or you can use one of our FTP servers:

ftp://ftp.download-igel.com

or

ftp://ftp.igel.de

Having arrived at the various sites, you only have to select your device and download the Firmware. Instructions on how to carry out an update can be found at another point in the FAQ.

If you are looking for Firmware for older devices you should look in the archive.
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