Managing end-user devices can be a frustrating drain on IT resources. From overcoming increasing virtual desktop infrastructure complexity to ensuring security and repairing aging hardware, managing endpoints can be among the most tedious tasks IT departments face.
Such was the case for Utah Community Credit Union. The credit union, which was straining to manage its growing footprint of end-user devices located across more than a dozen locations, needed to switch from a reactive pattern of fix and replace to one that drove greater efficiencies so the expanding organization could support future growth.
Based on a recommendation from is partner, 1 on 1 Technologies, the Utah Community Credit Union found its solution in IGEL. Using a combination of the IGEL Universal Management Suite™ (UMS) and Universal Desktop™ UD2, UD3 and UD5 thin clients to replace an existing network of aging thin client devices, the credit union is now able to do more with less, while preparing for growth.
“What really sold us on IGEL was the fact that both the hardware and software worked as prescribed, with very few issues or challenges during the testing phase,” said Ken Gibby, CIO at Utah Community Credit Union. “The solution was reliable and easy to implement, and we could tell from the start that IGEL had made some significant investments in developing the UMS, which provided our team with the ability to easily manage and control our end-user devices and workspaces.”
Currently, the company uses its new IGEL thin clients as part of its Citrix Virtual Desktop Infrastructure (VDI) and Citrix XenApp deployments. The credit union also has plans to expand its IGEL thin client infrastructure as new branch offices are opened across Utah.
With IGEL, the Utah Community Credit Union has truly simplified their endpoint management, while achieving the flexibility they need to easily scale their desktop infrastructure as their business grows.
To read more about the Utah Community Credit Union’s use of IGEL, download the full case study.