This is a remote position where the Solutions Architect works out of his/her home office. The candidate is expected to travel throughout the assigned region to provide the necessary consulting and implementations services in an efficient and effective manner.
The Solutions Architect is part of IGEL Global Advanced Services team and operates as a highly-skilled technical and business resource. This position works directly with IGELs Sales, Sales Engineering, and Customer Success teams to provide advanced and in-depth technical solution consultation for our valued customers. The Solutions Architect will provide best practice consultation on IGEL solutions including system architecture, workflow diagrams, third party system integration, and solution implementation and deployment.
Additional duties include documentation of solution specifications for customer implementations, scoping and producing Statements of Work (SOW). The Solutions Architect will develop output presentations from the assessment that will be delivered in-person or via web conference to customer technical and clinical leadership including Directors, Vice Presidents, and C-level executives.
The Solutions Architect is also expected to operate in an advisory capacity and to collaborate with internal stakeholders to bridge communication and knowledge gaps between the Sales Engineering team and other departments within IGEL such as Product Management, Engineering, and Support.
A strong desire to learn and a “can do” attitude is needed. You will be working with an experienced, motivated team willing to share their knowledge and experience to help you expand your skillset and succeed in reaching your goals.