Considering a Desktop Virtualization Projectin Retail
VDI in retail lets you spend less time on IT and more time on the customers. But if your devices can’t support newer technologies, you may suffer from being:
Does your virtual environment support mobility management, shared workspace, smart card readers, and more? Can you integrate your legacy peripherals and software?
EXPOSED TO MALWARE
Have any of your desktops gone without general updates and security patches because the update process interferes with critical functions or users don’t want to lose support for a specific application?
UNABLE TO EXPAND
When you merge or build new stores can you accommodate rapid expansion? How quickly can you deploy to new stores?
UNABLE TO SECURE DATA
Are customer and proprietary data fully protected? Are your devices tamper-proof?
Better IT for better customer experience.
Centralized management of virtualized desktops helps retail organizations expand quickly while meeting evolving customer demands. But to get the full benefits of VDI, you need an effective endpoint strategy.
IGEL’s endpoint management system lets you:
IGEL Customization Builder (UCB) has numerous templates for all IGEL firmware, from integrating special drivers to setting registry keys. Customizing your firmware lets you easily integrate your legacy peripherals and software, no scripting required.
Experience zero touch deployment. IGEL UMS offers automation of policy so you can open and manage more stores with fewer resources.
Securely access all types of customer and proprietary data, even while accommodating those retail employees who need to move between workstations.
IT sets user-dependent access, allowing different staff to securely share the same device.
An efficient protocol communicates over the connection and eliminates IT bottleneck so users maintain high levels of productivity.
Don’t settle for a partial solution.
To get the most out of your VDI endpoint management solution, you need to address all requirements in a single solution.
Remote Display Protocol
Virtualization should enhance your existing infrastructure. Full and open support of Citrix HDX, VMware Blast Extreme, Teradici PCoIP, Microsoft Remote FX, as well as other protocols optimizes your existing environment. Only IGEL supports multiple versions of the Citrix Receiver in a single box.
Ease of Use
Remote endpoint management needs to give users a familiar frontend workspace matched with powerful backend controls. IGEL is tailor-made for retail. Optimize endpoint management while ensuring highest levels of security.
Simple expansion of device capabilities with additional serial ports, parallel ports, secure hidden USB and wireless to meet your changing needs.
Retail require a variety of technologies to do their jobs. Fully embedded support for single sign-on solutions, smart card readers, and more.
Mergers, new stores and mobile shopping are staples of today’s retail environment, requiring you to respond to seemingly overnight growth. Remote management should be as easy for 10,000 devices as for 10.
Secure by Design
Read-only file system ensures that the system cannot be manipulated. “Trusted execution” means that every boot up is a secure boot up.
With desktop virtualization in retail, a partial solution doesn’t work.
Most retail organizations have a patchwork of desktop computers, laptops, thin clients, applications and operating systems. Unless you find a way to standardize all of your endpoints, it will be nearly impossible to efficiently manage the many devices under the purview of IT. It is only by integrating a single, comprehensive solution for endpoint management that you will realize the full benefits from virtualization.
IGEL’s endpoint management system is unique in the industry. IGEL UDC, Universal Desktop Converter, lets you standardize all user devices, regardless of manufacturer or operating system. Easily manage all converted endpoints through a single, powerful framework.
Purpose-built for retail, IGEL’s endpoint management system brings every endpoint under your control.
SIMPLE “CLICK & DRAG” CONFIGURATION
Create configuration profiles in seconds and instantly apply them as policy to one or many devices simultaneously in a single step, either automatically or on demand.
REGULAR FIRMWARE RELEASES
Timely access to new features and functions from IGEL, Citrix, VMware, Microsoft and others through a regular cadence of new firmware made available by IGEL.
BUDDY UPDATES & MORE
Peer-based updating, choice of update protocol, automatic detection of new firmware- all according to policies that you’ve established.