skip to Main Content

UD Pocket
STEP-BY-STEP GUIDE

HOW TO LOG INTO YOUR DIGITAL WORKSPACE

YOUR FIRST STEPS

The UD Pocket comes in a small package, just open it up and take out the USB stick – you have the device for your workplace in one hand!

Depending on the device, use the USB standard port or the Type-C port.
For Type-C, remove the black cover from the end of the UD pocket.

Please read this point thoroughly and follow the sequence below when starting the UD Pocket.

Before we start, you need to know with which key you can enter the boot menu of your PC/notebook.

The boot menu depends on the manufacturer. We have created a table with the most common boot menu keys.

If your device is not included, you will find this information in the manual of your PC/notebook.
Here are a few examples of what it may look like.

PC:

Mac:

You will receive a selection of bootable devices. Here, please select EFI Boot and confirm by double-clicking with the mouse.

How to start the UD Pocket

  1. If your PC/notebook is still switched on, please shut it down first.
  2. Then plug the “USB stick” (UD-Pocket) into a free USB port.
  3. Switch on the PC/notebook again and IMMEDIATELY press the required key to enter the boot menu.
    1. If you do not press the button in time, the PC will boot up as usual. Shut it down again or restart it to try again.
    2. If you have problems accessing the boot menu or it is not clear which entry is the “IGEL UD Pocket”, we recommend removing all USB devices that are not required, e.g. other USB sticks. SD cards can also cause faults.
  4. Select the “IGEL UD Pocket”
    1. This can appear by name in the boot menu or also as a USB stick.
    2. In some instances there are two IGEL UD Pocket choices, you can select one of the two variants

The IGEL OS client is started

Please select your language under “Language” and click on “Next”.

Please select your keyboard language under “Keyboard layout” and click on “Next”.

You can keep the time settings as these are set via the management software. Therefore click on “Next

You can also keep the date. Therefore click on “Next

If you have connected a LAN cable to your PC/notebook, you can continue with the step “Initial configuration – Connection”, otherwise please continue with the step “Initial configuration – WLAN settings”.

Please select your private network and enter your WLAN key

If you have successfully configured your WLAN, this looks like this. Then click on “Next

At the Activate your Igel OS item, please select “Managed Licence Deployment” and click “Next”.

In the next step, please enter the following address in the “Address field”.
youricg.company.com and click on “Login” to the right of it.

Please enter the following data in the next step:

    1. UMS Structure Tag = Structure Tag assigned by your IT
    2. ICG one-time password = Enter the ICG password provided by your IT here.

Then click on “Login” next to the ICG one-time password.

You should now be successfully connected “ICG connection ready”.

Click on “Next

You will then see the following window that you have successfully established a connection.

Click on “Apply“

You will then see that the unit registers with ICG.

This takes a few minutes.

A licence is now assigned to the thin client.

If the dialogue for collecting the licence (bottom right corner) appears again and again, please restart the device once.

Once the licence has been assigned, the thin client must be restarted.

IMPORTANT: Depending on your device manufacturer, it is necessary to select the UD Pocket again via the boot menu each time you restart the device.

After the restart, it takes a few minutes until the connection to the server is established.

Now the thin client will adapt itself according to your specifications.

The setup of the Workspace is now complete.

If your Workplace does not look as usual, you will find help in the Tips section.

Now log in with the following credentials:
Username: YOUR email address or YOUR account ID

Password: YOUR Windows password

FURTHER CONFIGURATIONS

Select WLAN and enter the access data:

If it is a public network, e.g. from Telekom, the access data must be entered each time you log on. For home networks, the access data can be saved permanently. Click on the WLAN symbol at the bottom right of the icon bar and select
“Manage WIFI network connection” to log on to a WLAN.

The selection window for the available WLAN networks then opens.

Select the network with which the connection is to be established by double-clicking.

Enter the access data.

In the case of a public network, it may be necessary to confirm access via the browser or to request login data.

Home network

If you want to save the access data so that you do not have to enter them again the next time you log in, tick “Save network key permanently”, enter your network key and press OK.

If you only want to enter the access data once and do not want to save it permanently, confirm the window with OK and then enter the access data and confirm it with OK.

The status of the connection is now displayed at the bottom right.

Public network

If you want to connect to a public network, select it as described above.

Depending on the provider, you will now either be admitted to the WLAN or still have to deposit or confirm access data. (e.g. often in hotels)

If the login to the WLAN is successful, you will see a corresponding message at the bottom right.

If an internet connection via LAN or WLAN has been established, you can now log in to your workspace.

The browser takes you directly to the login screen of the workspace.

Here you enter your

“User ID” enter your Windows user ID (e.g. XXX@domain.com),
“Windows Password” your Windows password

After you have confirmed your data with “Login”, your workspace will start after a few seconds.

Logging out of the workspace

In the workspace view, click on your initials in the top right-hand corner and then on “Logout”.

You end the IGEL operating system by performing a shutdown and then removing the stick from the device.

Click on the hedgehog at the bottom left and then on the symbol for “Shutdown”.

To connect Bluetooth devices, click on the Bluetooth symbol at the bottom right.

Click on paired devices.

Select the device to connect to from the device list and click Connect. Then follow the instructions for the device.

You may have to enter a pin. This function can be found under Options.

You have the option to expand your desktop with a second screen and adjust the screen resolution.

To adjust the screen resolution, click on the screen icon at the bottom left.

Click on the “Advanced” button here.

Select the desired resolution here (make sure you know the maximum resolution your monitor can process) and then exit the dialogue window by clicking the “Close” button.

For more options, such as adjusting the resolution, you can click the small arrow on the right side of the image.

You have the option of using an on-screen keyboard. You can open this via the keyboard icon.

For the sound output settings, click on the speaker icon and on Audio Mixer.

This will take you to the following menu:

Tips & Tricks

Troubleshooting

If your desktop does not start as expected after the setup, please reboot it first. If your desktop still does not look as usual, run the ICG Onboarding Guide again.

General

  • If you use two screens or a notebook and an additional screen, the latter is automatically recognised and integrated.
  • Screen resolutions are partially “interpolated”. This means that displayed pixels are partially calculated. If this is the case, it can lead to a blurred picture. In this case, you should choose a different resolution
  • Touchpad: Our tests have shown that not all touchpads are supported. This can mean that a touchpad is not recognised at all or does not offer the full range of functions.

 

Apple Mac Computer

  • The @ sign is located on the key of the letter “L” on keyboards for Apple devices. If you are using an Apple operating system (OSX), you can reach the @ sign with the key combination Alt+L.
  • The Alt key is designated and labelled differently: Option, ⌥, Option.
  • Under Citrix, this key combination is assigned differently and locks the screen. To circumvent this, use the key combination Control+Alt+q to display the @ sign or right Alt+q.
Back To Top