IGEL OS Editions and Feature Packs
IGEL OS is a secure Linux-based operating system designed for enterprise browser, software as a service (SaaS), desktop as a service (DaaS), and virtual desktop (VDI) environments. It enables organizations to modernize their digital workspace while mitigating endpoint ransomware threats, reducing total cost of ownership (TCO) by up to 75%. IGEL helps to minimize e-waste by extending the lifespan of devices.
IGEL OS Editions offer organizations flexibility in selecting the right level of management and control based on their digital workspace maturity. There are six IGEL Editions and three optional Feature Packs that extend management capabilities and endpoint functionality for specific industry use cases.
IGEL OS Editions
IGEL Enterprise Edition
IGEL Enterprise Edition provides advanced distributed management capabilities, allowing organizations to securely manage IGEL OS endpoints across multiple locations at scale. Enhanced security features, such as enterprise certificate authority integration and third-party Identity Provider (IDP) integration, enable the signing and deployment of custom applications with full compliance to organizational standards while adding an extra layer of security to the Universal Management Suite (UMS) console. Enterprise Edition includes all features of the Standard Edition and comes with Priority Plus Technical Support.
IGEL Standard Edition
IGEL Standard Edition delivers comprehensive management functionality for organizations with distributed and hybrid workforces. It offers advanced profile and policy management to support a wide range of use cases, making it ideal for organizations with more complex infrastructure requirements. Standard Edition is available with Priority or Priority Plus Technical Support.
IGEL Essential Edition
IGEL Essential Edition is designed for small businesses beginning their digital workspace journey. Simplified profile and policy templates streamline the setup process, enabling rapid deployment for office-based users.
IGEL Healthcare
Edition
IGEL Healthcare Edition is tailored for mission-critical healthcare environments. It includes all the capabilities of Enterprise Edition, plus the IGEL Smart Login Feature Pack, which integrates with clinical workflows and supports Imprivata Tap and Go. Healthcare Edition comes with Priority Plus Technical Support.
IGEL Government Edition
IGEL Government Edition builds on the Enterprise Edition, adhering to strict security and compliance standards required by government agencies and critical infrastructure facilities and systems. It includes Priority Plus Technical Support and offers the optional 90Meter integration Feature Pack for U.S. Federal Government smart card authentication.
IGEL Business Continuity Edition
IGEL Business Continuity Edition provides two powerful options: quickly restore compromised non-IGEL devices or enable secure access for users unable to reach their office due to weather or other disruptions. Available as a software-only option or bundled with the UD Pocket USB, Business Continuity Edition includes Priority Plus Technical Support and Business Continuity Services to ensure alignment with continuity policies.
IGEL Feature Packs
Advanced Device Redirection
The Advanced Device Redirection Feature Pack ensures a seamless user experience by enabling full functionality of local peripherals in cloud environments such as Windows 365 Cloud PC and Azure Virtual Desktop (AVD). It supports a wide range of external devices like headsets, printers, scanners, and speech mics while ensuring high-quality video calls through webcam redirection.
Smart
Login
The Smart Login Feature Pack enables secure, efficient access for frontline workers via integration with Imprivata’s tap-and-go single sign-on. This solution is ideal for industries like healthcare and manufacturing, where traditional login processes can hinder workflow efficiency.
90 Meter Authentication
The 90Meter Authentication Feature Pack provides high-assurance authentication solutions for secure smart card-based authentication in U.S. government environments. Supporting Common Access Cards (CAC) and Personal Identity Verification (PIV) cards, it enables signing, encryption, and authentication in compliance with federal standards like FIPS 201.
IGEL Technical Support
IGEL Priority Plus
Priority Plus support builds upon Priority support and is offered on a 24×7 basis with a 4 business hours response for non-critical issues and a 2-hour response window for any critical issues.
IGEL Priority
Offers next business day response for non-critical issues, and a 4 business hours response window for critical issues.
IGEL Select
Select support is available with IGEL Essential Edition and covers standard business hours, includes email support, and a non-critical response time of within 3 days.
