GisboAlarm

A multi-level alarm system for conflicts and threats at the workplace. All employees are increasingly confronted by an increasing number of attacks and
threats by customers. The manifestations of violence with which co-workers are confronted with especially in the public sector cover a wide spectrum. They extend from simple abusive language, shouting and insults, to throwing objects and rioting, to violence and bomb threats, which require the
intervention of specialized police units.

In various organizations working with dangerous machines and raw materials
require a comprehensive occupational safety program. Besides minimizing the
dangers in the work place a rapid alarm warning of dangers contributes to the
security and well-being of the work force. The dangers are many and varied:
acid, heat, gases, chemicals, high voltage or mechanical stress. These dangers
are responsible for thousands of deaths daily according to the “International
Labor Organization (ILO)“.

Even experienced and skilled workers can get into a threatening situation which
requires the support of backup personnel. Sometimes it is necessary to call in
colleagues, superiors or security personnel in order to keep up one’s ability
to act in a dilemma.
The possibilities to set off an alarm in an emergency or to disseminate the
necessary safety and security measures by way of the corresponding
recommendations for behavior is set up in a multi-level alarm system.

For the work area the danger levels can be divided into 4 categories:

Level 0: normal and/or controversial conversational situations
Level 1: verbal Aggression, inappropriate social behavior, property damage
Level 2: physical violence, unmistakable threat / duress
Level 3: use of weapons/tools, bomb threat, going crazy, a hostage situation,
an attack, etc.

Depending on the danger level the multi-level alarm system should prescribe
various codes of conduct and inform the designated personnel:

In conflict situations (Level 0 & 1 ) notify the colleagues in order to
generate awareness

In dangerous situations (Level 2 & 3) keep colleagues away from the scene
of the action and notify specific emergency personnel.

System Requirements
The installation of the alarm software conforms to your IT-infrastructure
and can be run in the following system environments:

Client-server environment (starting from Windows XP and Server 2003, 32/64 bit)
Windows terminal server
Citrix Ready verified for XenApp and XenDesktop
VMware
Thin and Zero clients
All mixed environments

The roll out of the service to the entire
organization is accomplished by MSI-Packaging. PCs and users can be imported
and synchronized in the configuration using the Active Directory (LDAP) or CSV
files.

Versioning
and add-on modules

The alarm system – GisboAlarm is available in 2 versions that can be built upon
each other – in combination with the GisboAlarm – App and various additional
modules like the GisboAlarm – Telephony.
It is recommended to set up operation obligations, recommendations for codes of
conduct, responsibilities and methods of alarm in a binding service agreement.
In order to guarantee the largest possible security and safety, the alarm and
emergency procedures, as well as instructions should regularly be conducted.

GisboAlarm – Professional
Distress call by
keyboard, mouse, external button, mobile devices and telephone
Alarm and reception also in screen saver mode, log-off mode, and when the
server fails
Individual alarm levels and receiver groups
Escalation level (concatenation of alarm
levels)
Alarm forwarding via E-Mail, SMS and I/O-Mailer
Connectivity possibilities (alarms/fire
alarms / KNX-System)
Administer PCs and users via Active-Directory or input
of CSV-file
Storage of building plans
Multi-client
capability (flexible configuration possibilities)
Optical and acoustical design
possibilities

GisboAlarm – Communication
In addition to the Professional version you also
get the following functions:

Extensive reporting system
(communication console)
Triggering of
specific alarms (e.g. evacuation / armed attack / fire)
Across servers, configurations and clients
Text field for individual messages
Desktop-ticker/streamer
for general Information or disruptions
Locking
the user’s monitor (employees can no
longer continue working)
Continually
current overview of registered PCs in the network, plus their status messages
in regards to alarms and notifications
Establish a period of validity for
messages
Send
service messages only to PCs that have selected programs
Assignment of
authorization via the Active – Directory (SSO) is possible

References

Over 300,000 people in small and large
institutions have already been protected by the alarm software GisboAlarm