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Goliath Application Availability Monitor

Proactively confirms IT elements work properly together

The Goliath Application Availability Monitor (GAAM) continually tests application availability from remote locations to ensure availability of Citrix or VMware Horizon and the supporting delivery infrastructure. GAAM proactively alerts IT if an application is down or slow so it can be resolved before end users are impacted.

Product Details

Goliath Application Availability Monitor’s continual tests follows the same steps a user does to exercise and test the entire virtualized delivery infrastructure and launch of business and clinical applications. It then alerts if issues are discovered providing evidence of exactly where and why the issues occurred to quickly resolve issues before end-users are impacted.

Highlights

Proactively Test Availability of Business and Clinical Applications

  • Continuous Testing
  • Screenshot Evidence showing failed launch
  • Support for Citrix XenApp, Citrix XenDesktop, and VMware Horizon
  • Proactive alerts
  • Real-time dashboard
  • Historical reports
  • Detailed drilldown into logon stages

Universal Health Services (UHS) – Deployed across 50 locations continually testing availability of their EHR application (Cerner) through Citrix and alert if any issues arise before end users are impacted.

“This provides true end-to-end visibility into any issues or system degradations before physicians or patients are impacted.”

– Justin Monnig, General Manager of Crossings Healthcare Solutions, a subsidiary of Universal Health Services, Inc.

Top American Airline – Without installing any software on premise, proactively confirms that their Sabre Reservation System, accessed through Citrix, is available for reservation specialists located across the globe.

“We now have peace of mind that they would know first if a reservation specialist was going to have issues.”

– IT Director at Top American Airline

Additional Resources

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