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myApps Plugin for Virtual Desktops

Efficient real-time communication in VDI environments with the myApps Virtual Desktop Plugin

The innovaphone myApps Plugin for Virtual Desktops optimizes the use of softphones in terminal server environments such as Citrix or Windows Remote Desktop. While the myApps application continues to run on the server, audio streams are processed directly on the local client. This eliminates the typical audio redirection through the server, significantly reducing latency, packet loss, and quality issues. Signaling remains server-based, while microphone and speaker data are handled locally. The result is stable real-time communication with superior voice quality and reduced server and network load—fully integrated into existing virtual desktop infrastructures.

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Product Details

In traditional terminal server and VDI environments such as Citrix Workspace App, Microsoft Remote Desktop Services, or VMware Horizon, softphone applications face fundamental technical limitations. The main issue lies in how audio streams are handled: all media processing takes place on the server side. As a result, incoming media streams terminate at the terminal server, while audio signals from the client must first be transmitted to it. This extra data exchange introduces latency, affects voice quality, causes synchronization problems, and ultimately makes real-time communication nearly impossible.The myApps Virtual Desktop Plugin resolves these bottlenecks through intelligent media offloading. Instead of routing audio streams through the terminal server, it processes all media directly on the local client. This enables stable, delay-free real-time communication with excellent voice quality.

Highlights

The myApps Plugin optimizes communication in virtual desktop environments by automatically connecting local and server-side components when a VDI session starts—no user action required. Audio is transmitted directly via peer-to-peer connections, bypassing virtual channels for maximum performance and minimal latency.This approach reduces CPU and network load on terminal servers, integrates seamlessly with Citrix, Microsoft, and VMware infrastructures, and provides a transparent user experience with fully automated setup and operation. Built on secure, industry-standard protocols like ICE and DTLS, it ensures high performance, reliability, and compliance in any VDI environment.

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