IGEL’s Life on the Edge is a regular podcast series featuring key IGEL partners discussing the hottest topics in end user computing (EUC). In Episode 3, I speak to Trentent Tye and Shay Gadidi from Control Up. Trentent is a part of the technical marketing team and Shay is a Lead Product Manager.
Remote Monitoring and Management of Endpoints
In episode 2 we covered end user experience, in this episode we are covering how you manage and monitor those remote endpoints used by the end users.
During the interview Trentent, Shay and I discuss remote management, the challenges and how Control Up’s solutions in conjunction with IGEL help resolve those challenges. They describe the products in detail and give us a live demo of each in real-life scenarios.
Remote DX is designed for remote users working from anywhere, it collects performance metrics from off-the-network client devices running Windows, macOS or IGEL OS, without the need for line-of-sight to the Control Up Real-Time DX infrastructure in your data center.
Edge DX allows you to monitor your Windows-, Mac-, Linux-, and IGEL-based physical endpoints in real time, regardless of their location. With it, you can gain a holistic understanding of and detailed information about your endpoints. Delivered as a SaaS application, Edge DX is accessible from anywhere, is designed to work for organizations of any size, and be used by any audience, from IT admins to help desk employees.
Both products have been developed in partnership with IGEL and more details can be found in the post below.
Watch the Life on the Edge Podcast Episode 3 Here:
UPCOMING ON LIFE ON THE EDGE PODCAST
Stay tuned for our next Life on the Edge podcast. Episode 4 will focus on the announcement of Windows 365 and I will chat to Neil McLoughlin the UK Field CTO at Nerdio in the episode we will discuss Windows 365 and how Nerdio assists in the management and deployment of your Cloud PC’s
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