Onboarding:
OEM License

1. Go to https://activation.igel.com
   Click Register.
2. Fill in all fields marked with an asterisk * and solve the captcha.
   Click Register.
3. Ensure you receive a confirmation e-mail from licenseportal@igel.com and click the confirmation link.

If everything has gone well, you will receive an e-mail from the IGEL Customer Care team, enabling you to log in to the IGEL License Portal.

It may take up to 24 hours for the approval of the ILP. In the meantime, you can follow the steps below.

• Register a company on the IGEL Customer Portal to get access to the IGEL Cloud.
• Invite EUC Admin and provide appropriate roles with additional access rights.
• Register a UMS and give access to the IGEL Cloud Services (App Portal).
• Configure Onboarding Service by registering UMS and identity provider.

When you register to the Customer Portal, you also register for IGEL support.

A hardware-bundled IGEL license can be deployed using the device’s serial number. You can deploy the license automatically through the Universal Management Suite (UMS) or manually through the IGEL Licensing Portal (ILP).

IGEL provides a simple and efficient way to automatically assign licenses to your devices using the Universal Management Suite (UMS). This ensures a seamless and streamlined deployment process.

• When you register a device with a supported OS version in the UMS, the system automatically sends the device’s serial number and MAC address to the IGEL License Portal (ILP).
• The ILP checks if there is a license associated with the serial number. It assigns the corresponding subscription key to the device linked to your Global Account ID. It activates the subscription and updates the start and end dates if available.
• The UMS receives the license file from the ILP and applies it to the device, updating the license’s start and end dates as needed.

1. Register Your UMS ID: Your UMS ID needs to be registered within the ILP. Instructions for obtaining and registering your UMS ID can be found here.
2. Enable License Deployment: Activate hardware-bundled IGEL license deployment within the UMS under the Licenses section.
3. Onboard Your Device: Devices can be onboarded through the onboarding service or registered directly in the UMS.

The onboarding service is only available with devices shipped with OS12.

If the automatic process encounters any problems, it will automatically switch to Automatic License Deployment (ALD), as long as it has been configured. This ensures that your devices are always licensed without any interruptions.

For detailed steps and further assistance, visit our Knowledge Base.

For organizations seeking a hands-on approach to licensing, IGEL provides a method for manually deploying hardware-bundled licenses via the IGEL License Portal (ILP). This process is ideal for administrators who wish to manage their device licenses directly, ensuring precise control over their deployment.

1. Serial Number Registration: Begin by collecting the serial numbers of your IGEL devices. These can be registered individually or in bulk (using a CSV file) through the ILP by selecting the Redeem hardware-bundled IGEL license option.
2. License Activation and Assignment:The ILP checks for an existing license associated with the serial number during registration. If a valid license is found, it is activated and assigned to your Global Account ID, with the subscription dates updated accordingly.

Administrators have the flexibility to deploy the licenses in a couple of ways:

1. Allow the device to be licensed automatically upon registration in the UMS.
2. Manually download licenses for independent deployment.
   Guides: Manual License Deployment for IGEL OS and Manual License Deployment for IGEL OS without UMS.
3. Or add redeemed product packs to the UMS ID for use with Automatic License Deployment (ALD). (See the ALD section above or click here.)

Option 3 decouples the license from the specific device and allows it to be utilized across the organization.

This approach gives administrators the flexibility to customize the licensing process according to their specific operational requirements. They can choose to apply licenses directly to devices or utilize the flexibility of ALD for wider deployment.