Consulting &
Implementation
Services
IGEL’s professional services are based on structured processes built up over many years of experience. IGEL has extensive experience of delivering successful projects and simplifying decision making.
Available
IGEL
Consulting
packages
Milestone based offerings
Deliverable based offerings
- IGEL Environment Health Check
- IGEL Implementation Design Session
- Business Continuity Accelerator
- Production Pilot
Additional Consulting Days can be added to any of the packages above or purchased separately
Quick Start packages
Quick Start packages are delivered by IGEL Advanced Services using an enterprise proven methodology. Customers can quickly and efficiently manage, deploy and maintain secure IGEL OS endpoints anywhere at any time.
| STANDARD | ENTERPRISE | ENTERPRISE+ | |
|---|---|---|---|
| License Management | |||
| Active Directory Integration | |||
| Automated Deployments | |||
| Reporting and Remote Management | |||
| IGEL Best Practices | |||
| Custom Partition Analysis / Strategy | |||
| Third-Party Integrations | |||
| Sizing for up to 1 Server | |||
| Backup Strategy (HA/DR) for 1 Site | |||
| Sizing for up to 3 Servers / Load Balancer | |||
| Backup Strategy (HA/DR) for up to 2 Sites | |||
| Sizing for up to 8 Servers / Load Balancer | |||
| Backup Strategy (HA/DR) for up to 4 Sites |
Common to all Quick Start Packages
| STANDARD | ENTERPRISE | ENTERPRISE+ | |
|---|---|---|---|
| Universal Management Suite (UMS) Server | |||
| Imaging Solutions | |||
| Roll-out strategy | |||
| Device Lifecycle Management |
Training included in your Quick Start Package
| STANDARD | ENTERPRISE | ENTERPRISE+ | |
|---|---|---|---|
| Access to Learning Management System | |||
| IGEL Training Voucher for 1 Administrator | |||
| IGEL Training Voucher for 2 Administrators | |||
| IGEL Training Voucher for 4 Administrators | |||
| IGEL Certification Exam Voucher for 1 Administrator | |||
| IGEL Certification Exam Voucher for 2 Administrators | |||
| IGEL Certification Exam Voucher for 4 Administrators |
QuickStart package will include all the deliverables of the IGEL design workshop package
IGEL Deployment Services
UMS configuration and best practices
QuickStart Enterprise Package will include all the deliverables of the IGEL design workshop package
IGEL Cloud Migration:
Services that guide a customer from a solely on-network solution to a mobile/remote users solution via the IGEL Cloud Getaway functionality
High Availability Setup
Up to two sites configured with HA
Other Available Services
Standard Health Check offering:
Health Check of Existing IGEL implementation
- UMS server and database
- UMS administration
- UMS device management
Provide Recommendations via Key Findings Presentation and Assessment Deliverable
IGEL Best Practices Assurance
To ensure IGEL environment is configured in accordance with IGEL best practices
Standard Package will include:
IGEL Advanced services will review and analyze the current environment, configure your ICG infrastructure according to IGEL Engineering Standards, then assist with testing and pilot deployment to IGEL devices.
Enterprise Package will include:
All standard package components + the addition of 5 Days (40 hours) of additional TRM (Technical Relationship Manager) services for continued assistance with deployment and knowledge transfer.
IGEL
Consulting Days
A Daily SKU Offering:
In situations where the scope of work is outside the standard consulting services packages
Example Use Case:
- Customers needing consulting resources to stabilize their existing environment
- Deploying additional features post implementation
Customer
Benefits
IGEL Advanced Services uses proven enterprise deployment methodologies. With the assistance of IGEL Consulting resources, customers can quickly and efficiently manage, deploy and maintain secure Edge OS endpoints anywhere, at any time.
Customers should expect:
- Scalable and supportable infrastructure designs
- Expert knowledge transfer to your staff
- Accelerated realization of IGEL ROI for your company
