IGEL Honors Baptist Health Jacksonville with Inaugural Now & Next® Innovation Award for Secure Endpoint Transformation

IGEL, a global software company delivering an Adaptive Secure Endpoint Platform™ for modern digital workspaces and secure access, today announced Baptist Health Jacksonville as the inaugural recipient of the Now & Next® Innovation Award winner, celebrating the organization for demonstrating how innovation in healthcare IT can directly enhance both operational performance and patient care. 

Presented at this year’s IGEL Now & Next® EUC conference in Miami, the award celebrates customers and community organizations who are actively advancing IGEL’s “Now & Next” vision, delivering tangible outcomes across key pillars including security, lower total cost of ownership (TCO), simplified management, and sustainability. 

“We made a lot of effort trying to maintain our entire inventory and system just to keep the hospital up,” said Ryan Hooley, Vice President of Enterprise Architecture at Baptist Health. “IGEL was the only one that was able to help get us from the device the clinician uses all the way up into Azure VD.” 

“We have dropped the purchase price of our devices to nearly one thousand dollars per device, so across twenty thousand devices, it’s a significant reduction,” added Hooley. 

 “That gives us the ability to deploy those dollars back into the environment to take care of the patients,” said Jim Bilsky, Vice President of IT Enterprise Operations at Baptist Health.

Founded in 1955, Baptist Health is Northeast Florida’s largest and most preferred health system, delivering care across every stage of life. The system includes Wolfson Children’s Hospital, the region’s only children’s hospital, along with a broad range of specialized services that are essential to the community. As the health system’s flagship facility, Baptist Jacksonville provides advanced medical and surgical care using leading-edge technologies, including the robotic-assisted da Vinci™ Surgical System. 

In addition to naming Baptist Health Jacksonville as the Now & Next® Innovation Award winner, IGEL recognized two standout runners-up. Eurocell was acknowledged for demonstrating how IT innovation can enhance efficiency and resilience across manufacturing and retail operations. Texas Children’s Hospital was recognized for advancing patient-centered care through continued innovation in healthcare IT. 

Launched as part of IGEL’s Global Ambassador Program and its broader customer advocacy initiatives, the Now & Next® Innovation Award underscores IGEL’s commitment to highlighting organizations that are driving meaningful transformation.  

This year’s IGEL’s annual Now & Next® conference is taking place March 30 through April 2 at the iconic Fontainebleau Miami Beach.  

To learn more about the IGEL Now & Next® Innovation Award winner and nominees, as well as other announcements from the conference, visit igel.com/nowandnext2026/